Pre-order & Made to Order

 To secure pre-order and made to order items the full payment including shipping is required at checkout. Items will be shipped within the expected delivery dates provided. Customers will be notified when their order is ready and has been dispatched, a link to track the item will be provided. 

Customers will be notified if delivery dates change. If the item does not arrive within the expected delivery dates provided, an online store credit or full refund may be requested. 

Should the customer wish to cancel a pre-order within the expected delivery dates, a 5% handling fee will be applied. 

Should the customer wish to cancel their made to order item within the expected delivery dates, 40% of the total price will be forfeited.

All other terms for returns and exchanges apply.